The Difference Between a Leader and a Boss

Cited in Preface of Dr. William Glasser's

“The Quality School, Managing Students without Coercion”

Taken from the Apollo School:

  

A boss drives. A leader leads.

A boss relies on authority. A leader relies on cooperation.

A boss says "I." A leader says "We."

A boss creates fear. A leader creates confidence.

A boss knows how. A leader shows how.

A boss creates resentment. A leader breeds enthusiasm.

A boss fixes blame. A leader fixes mistakes.

A boss makes work drudgery. A leader makes work interesting.